NHTSA Complaint #11030709 — 2012 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11030709
Vehicle	2012 HYUNDAI SONATA
Component	STEERING
Date of Incident	September 28, 2017
Date Filed	October 1, 2017
Mileage	73,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

STEERING COLUMN MAKES VERY LOUD CLUNKING SOUND WHEN DRIVING OVER UNEVEN ROADS OR WHEN TRAVELING IN EXCESS OF 20 MPH. IT LITERALLY FEELS LIKE THE STEERING WHEEL IS ABOUT TO COME OFF IN THE DRIVER'S HANDS AND THE SOUND IS UNBEARABLE. THERE IS ALSO A FAIR AMOUNT OF "PLAY" IN THE STEERING, WITH A LOUD "CLUNK!" SOUND AT EITHER END OF THE "PLAY" ZONE. CLUNKING SOUND WHILE DRIVING IN EXCESS OF 20 MPH LESSENS WHEN WHEEL IS ENGAGED IN A TURN.

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