NHTSA Complaint #11030339 — 2011 HONDA CR-V AIR BAGS

Complaint Details

ODI Number	11030339
Vehicle	2011 HONDA CR-V
Component	AIR BAGS
Date of Incident	June 2, 2017
Date Filed	September 28, 2017
Mileage	137,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER (RHINELANDER HONDA, 1737 N STEVENS ST, RHINELANDER, WI 54501) WHERE IT WAS DIAGNOSED WITH CLOCKSPRING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE WARRANTY HAD EXPIRED AND THAT THE FAILURE WAS NOT RELATED TO THE AIR BAG INFLATOR REPLACEMENT. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.

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