NHTSA Complaint #11029900 — 2014 FORD TAURUS

I DROVE MY CAR JUST FINE ON SUNDAY. WHEN I GOT IN THE CAR TO GO TO WORK MONDAY MORNING, THE ENGINE WOULD CRANK, BUT IT WOULDN'T START. SO I CALLED MY MECHANIC WHO CAME OVER WITH A MACHINE. THEY FOUND THAT FUEL WAS NOT GETTING TO THE ENGINE ALTHOUGH I HAD HALF A TANK OF GAS. THERE IS NO KILL SWITCH ON MY MODEL CAR, FOR THEM TO RESET THINKING I HAD HIT A BUMP AND SOMEHOW SET OFF THE THEFT FEATURE THAT KILLS FUEL TO THE ENGINE WHEN MY CAR THINKS IT BEING STOLEN(?). THEY WERE ABLE TO BYPASS SOMETHING TO GET THE CAR TO CRANK WHICH DETERMINED THE FUEL PUMP WAS IN WORKING ORDER. THEY WERE LOOKING FOR THE FUEL PUMP CONTROL MODULE WHEN WE FOUND THE NHTSA #16V621000, WHICH SHOWS THE 2013-2015 FORD TAURUS MODELS (WHICH I HAVE), "A COMPONENT WITHIN THE FUEL PUMP ELECTRIC MODULE (PEM) MAY OVERHEAT CAUSING A LOSS OF ELECTRICAL POWER TO THE FUEL PUMP. I RECALL RECENTLY THAT WHILE I WAS DRIVING ONE DAY I COULD SMELL SOMETHING BURNING, AN ELECTRICAL WIRING SMELL, BUT SINCE MY CAR STILL RAN DIDN'T THINK ANYTHING ABOUT IT. WHEN YOU TYPE IN MY VIN, THIS RECALL DOES NOT SHOW UP, BUT WHEN YOU ENTER THE YEAR, MAKE AND MODEL IT DOES SHOW UP. I STRONGLY URGE THE PROPER PEOPLE AT FORD TO LOOK INTO THIS. I THANK JESUS THAT MY VEHICLE DIDN'T STALL WHILE DRIVING.