NHTSA Complaint #11025060 — 2004 DODGE RAM 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11025060
Vehicle	2004 DODGE RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2017
Date Filed	September 22, 2017
Mileage	195,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE OPERATING THE VEHICLE, BOTH THE HIGH BEAM AND LOW BEAM HEADLIGHTS WOULD NOT ILLUMINATE. ALSO, THE REAR DRIVER'S SIDE WINDOW WOULD NOT OPERATE DUE TO DAMAGED ELECTRICAL WIRES LOCATED IN THE DRIVER SIDE DOOR PANEL. THE CONTACT INDICATED THAT THE WIRES BECAME DAMAGED BY OPENING AND CLOSING THE DOORS. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE MOMENTARILY EXPERIENCED UNINTENDED ACCELERATION. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (JERRY WOOD DODGE IN SALISBURY, NC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 195,000.

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