NHTSA Complaint #11024628 — 2013 CHEVROLET IMPALA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11024628
Vehicle	2013 CHEVROLET IMPALA
Component	FUEL/PROPULSION SYSTEM
Date of Incident	September 1, 2017
Date Filed	September 20, 2017
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE FLOATING GAS GAUGE DOESN'T PROPERLY READ THE GAS LEVELS, EVEN AFTER REPLACING THE FUEL PUMP SYSTEM AND HOUSING. ONE MINUTE MY GAUGE SAYS I HAVE 120 MILES WORTH OF GAS WHEN I CUT THE CAR OFF. THE NEXT MORNING WHEN I GET IN THE CAR TO LEAVE, MY GAS GAUGE SHOWS 109 MILES THEN IT MIGHT JUMP DOWN TO 99. I CAN NEVER TELL HOW MUCH GAS I HAVE. THE ACTUATORS GO BAD IN EVERY MODEL, I'VE HAD A 2005, 2010 AND 2013 ALL OF WHICH ENCOUNTERED PROBLEMS WITH THE ACTUATORS GOING BAD DURING THE SUMMER MONTHS. WHEN YOU REPLACE ONE ACTUATOR, IT'S NOT LONG BEFORE IT GOES OUT AGAIN AND YOU NEED A NEW ONE.

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