NHTSA Complaint #11024547 — 2012 LEXUS ES

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11024547
Vehicle	2012 LEXUS ES
Component	AIR BAGS
Date of Incident	January 31, 2017
Date Filed	September 19, 2017
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TAKATA RECALL WHILE THE RECALL LETTER WAS UNDATED, I RECEIVED IT IN JANUARY 2017 OR AT THE LATEST, EARLY FEBRUARY 2017. I CHECKED WITH TWO LEXUS DEALERSHIPS ON MARCH 20, 2017, ONLY TO BE TOLD THAT THEY WERE WORKING ON 2010 MODELS AND THAT I WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE FOR MY MODEL LEXUS. FOR 8 MONTHS I HAVE AVOIDED HAVING PASSENGERS IN THE FRONT SEAT. THAT IS A LONG TIME. THERE IS SOME FOOT-DRAGGING ON THE PART OF TAKATA OR LEXUS OR BOTH. WHAT CAN BE DONE TO EXPEDITE REPLACEMENT OF THE AIRBAG?

Related Complaints for the 2012 LEXUS ES

Other AIR BAGS Complaints

#11478255 — August 8, 2022 — Airbag recall was replaced 8/02/2022. Car accident occurred 8/03/2022. Airbags did not deploy.

#11363245 — October 7, 2020 — I RECEIVED A LETTER TO TAKE THE VEHICLE TO NEAREST DEALER FOR AIR BAG RECALL REPLACEMENT PROCESS, AND I CALLED AND IN...

#11290583 — December 21, 2019 — LIGHT CAN ON AND OFF 12/20/2019 WHEN I WAS DRIVING, I PULL INTO PARKING LOT AND CUT OFF ENGINE...WAITED A FEW MINUTES...

#11054884 — December 15, 2017 — THE LEXUS DEALERSHIP IS UNABLE TO ACQUIRE A REPLACEMENT AIR BAG FOR MY CAR. I HAVE BEEN TOLD NOT TO CARRY PASSENGERS ...

#11039722 — October 25, 2017 — RECALL

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