NHTSA Complaint #11024285 — 2012 HYUNDAI GENESIS SERVICE BRAKES

Complaint Details

ODI Number	11024285
Vehicle	2012 HYUNDAI GENESIS
Component	SERVICE BRAKES
Date of Incident	September 19, 2017
Date Filed	September 19, 2017
Mileage	55,560 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ENGINE SHUTDOWN AND LOST STEERING AND BRAKE CONTROL WHEN MAKING A RIGHT TURN. THIS IS THE 2ND TIME THIS HAS HAPPENED. DETAILS: ON BOTH THE TIMES, WHEN I WAS TRYING TO MAKE A RIGHT TURN AT A SLOW SPEED THE ENGINE SHUT DOWN AND I LOST CONTROL OF STEERING WAS WELL AS BRAKES. I HAD TO PUT THE CAR IN PARK, IN THE MIDDLE OF THE INTERSECTION AND PUSH BUTTON TO START THE CAR AGAIN. LUCKILY THERE WAS NOTHING IN THE WAY (CAR OR A PEDESTRIAN), OR ELSE THERE WOULD HAVE BEEN AN ACCIDENT. THIS COULD BE AN EVEN DANGEROUS ISSUE IF THIS HAPPENS WHEN MAKING A LEFT TURN OR WHEN ON A FREEWAY. PLEASE ISSUE A RECALL FOR THIS, AND HAVE HYUNDAI FIX THIS PROBLEM.

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