NHTSA Complaint #11023441 — 2013 FORD FOCUS

2013 FORD FOCUS AUDIO SYSTEM DOES NOT FUNCTION PROPERLY. CRACKS AND POP AT EXTREME VOLUMES EVEN WHEN SYSTEM VOLUME IS FULLY TURNED DOWN AND/OR OFF. ISSUE OCCURS EVEN PRIOR TO VEHICLE BEING STARTED, DOESN'T MATTER IF CAR IS RUNNING, DRIVING, AT A STOP, IN PARK, ETC. HAPPENS ALL THE TIME. EXTREMELY DANGEROUS SITUATION FOR DRIVER AS THE SOUND IS A SIMILAR VOLUME TO SOMEONE SETTING OFF FIREWORKS IN THE CAR. THIS WILL CAUSE ACCIDENTS FOR DRIVERS IF IT IS NOT CORRECTED. FORD CLAIMS THIS IS NOT A WIDESPREAD ISSUE BUT A SIMPLE GOOGLE SEARCH OF "FORD FOCUS AUDIO ISSUES" BRINGS UP MANY RESULTS PROVING OTHERWISE. NEEDS TO BE A RECALL. HAPPENS EVERY TIME I DRIVE THE CAR, BEGAN ABOUT 3 MONTHS AGO AND HAS ONLY CONTINUED TO GET WORSE AND HAPPEN MORE OFTEN. AUDIO SYSTEM IS NOT OLD ENOUGH TO WHERE I SHOULD BE REQUIRED TO REPLACE. UNDER NORMAL CIRCUMSTANCES AN AUDIO SYSTEM SHOULD LAST AS LONG AS THE LIFE OF THE CAR, NOT FOUR YEARS. RIDICULOUS AND DANGEROUS, PLEASE CORRECT.