NHTSA Complaint #11022353 — 2013 BMW X3

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11022353
Vehicle	2013 BMW X3
Component	ENGINE
Date of Incident	August 30, 2017
Date Filed	September 8, 2017
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

ENGINE COOLANT PUMP AND THERMOSTAT FAILED AT 52000 MILES. IT'S 2000 MILES AFTER THE WARRANTY EXPIRED. IT WAS FAILED WAY TOO EARLY BY ANY MEASURE FOR ANY ON ROAD VEHICLE. I HAD ENGINE OVERHEAT WARNING, POSSIBLY DUE TO COOLANT PUMP FAILURE. HOWEVER, THE OIL TEMPERATURE GAUGE ON THE DASH SHOWED NORMAL TEMPERATURE. AFTER VEHICLE STOPPED, TRIED TO INSPECT THE VEHICLE WITH HOOD OPENED. WITH OIL TEMPERATURE GAUGE SAYING NORMAL TEMPERATURE, COOLANT WAS OVER HEATING, WHICH COULD CAUSE THE INJURY FROM CONFUSION. ONE TEMPERATURE GAUGE SAYING NORMAL WHILE THE COOLANT WAS OVER HEATING. BMW SHOULD ADDRESS THIS ISSUE ON THEIR OWN. THEY IGNORE THIS PROBLEM AND PASSES TO CUSTOMERS. THIS SHOULD BE SERIOUSLY CONSIDERED FOR RECALL.

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