NHTSA Complaint #11022100 — 2016 FORD FOCUS

CAR SHUDDERS UPON TAKING OFF WHETHER FAST OR SLOW; OKAY AFTER IN MOTION BUT IS GETTING WORSE. TOOK TO DEALER THEY SAID HAD RECALL FOR SHUDDERING ON 2015, NOT ON 2016. HAD 2009 FOCUS PREVIOUSLY SO OPTED TO UPGRADE. SORRY WE DID, EMBARRASSED TO TAKE ANYONE WITH US AS IT DOES NOT RIDE SMOOTH ON STARTING FROM A STOP. JERKS LIKE SOMEONE TRYING TO LEARN TO SHIFT AND NOT DOING CLUTCH RIGHT. LOVE THE LOOKS OF THE CAR, BUT NEVER TAKE ANYONE WITH AND LEERY TO TAKE IT ON A LENGTHY TRIP AS I AM NOT SURE IF SOMETHING WILL HAPPEN. THE DEALER SAID THEY HAD MANY COMPLAINTS BUT NOTHING THEY COULD DO IT WAS WITHIN RANGE. TOOK TO ANOTHER DEALER AND MECHANIC CONFIRMED THEY TOO HAD COMPLAINTS ABOUT IT. SOMETHING ABOUT NOT HAVING A TORQUE CONVERTER OR SOMETHING. TOOK BACK TO WHERE I BOUGHT IT AND HAVE ANOTHER APPOINTMENT NEXT WEEK, THEY ARE GOING TO HOOK SOMETHING UP AND DRIVE A WHILE AND SAID IT MAY NEED NEW CLUTCH. I SAY IF THERE ARE ONGOING COMPLAINTS AND MANY OTHERS HAVE SAME ISSUE, THEY NEED TO FIX IT WHEN IT IS IN FOR SERVICE; NOT WAIT FOR A RECALL. I WOULD LIKE IT RESOLVED SOON OR WILL TRADE IT IN FOR ANOTHER BRAND; I.E. TOYOTA. IT IS A SHAME TO HAVE A PRETTY CAR SIT IN THE GARAGE AND MAKE HEFTY PAYMENTS ON IT WHILE IT CONTINUES TO DEPRECIATE. I WISH I HAD MY OLD CAR BACK. NOTE: THIS HAS BEEN ONGOING SINCE WE PURCHASED VEHICLE BUT BELOW IT ASKS WHEN AND WANTS A SPECIFIC DATE SO I JUST ENTERED 05/01/2017.