NHTSA Complaint #11021855 — 2004 DODGE RAM 2500 VISIBILITY/WIPER

Complaint Details

ODI Number	11021855
Vehicle	2004 DODGE RAM 2500
Component	VISIBILITY/WIPER
Date of Incident	November 30, 2016
Date Filed	September 6, 2017
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. UPON STARTING THE VEHICLE, THE FRONT DEFOGGER FAILED TO OPERATE CORRECTLY AND MADE IT DIFFICULT TO SEE OUT THE FRONT WINDSHIELD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILFORD CHRYSLER SALES (500 US-6, MILFORD, PA 18337 (570) 296-2636) WHERE IT WAS DIAGNOSED WITH A DEFECTIVE BLEND DOOR THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

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