NHTSA Complaint #10967490 — 2004 DODGE RAM 2500

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHEN ENTERING THE VEHICLE AND CLOSE THE DRIVER SIDE FRONT DOOR, THERE WAS A LOUD NOISE OF GLASS FALLING. THE CONTACT NOTICED THE DRIVER SIDE REAR WINDOW HAD SHATTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 112,000. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V452000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.