NHTSA Complaint #11021716 — 2010 CHEVROLET TRAVERSE STEERING

Complaint Details

ODI Number	11021716
Vehicle	2010 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	May 15, 2017
Date Filed	September 6, 2017
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. ON SEVERAL OCCASIONS, WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PHILLIPS CHEVROLET (9700 W LINCOLN HWY, FRANKFORT, IL 60423 (815) 469-2323) FOR A ROUTINE SERVICE CHECK. THE TECHNICIAN DID NOT LOCATE ANY DIAGNOSTIC CODES AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. ...UPDATED 11/15/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

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