NHTSA Complaint #11021690 — 2014 JEEP CHEROKEE

ISSUE 1. ENGINE: AT ANY TIME THE VEHICLE'S ENGINE WILL SHUT OFF WHILE DRIVING. THIS ISSUE HAS HAPPENED GOING 70MPH ON THE HIGHWAY, AND IT HAS HAPPENED BACKING OUT OF A PARKING SPOT. I HAVE HAD MY ENGINE SHUT OFF ON ME 5 TIMES, I'VE ONLY HAD THE VEHICLE FOR 3 MONTHS. THE ENGINE WILL SHUT OFF BUT ALL OTHER POWER WILL STAY ON. IT SEEMS TO HAPPEN COMPLETELY AT RANDOM, I HAVEN'T NOTICED ANY RELATION TO SPEED, TYPE OF ROAD, OR WHAT THE VEHICLE IS DOING. ISSUE 2. TRANSMISSION: THE VEHICLES TRANSMISSION WILL RANDOMLY SHIFT INTO NEUTRAL WHILE DRIVING. WHEN THE VEHICLE SHIFTS INTO NEUTRAL WHILE I'M ACCELERATING I LOSE COMPLETE CONTROL OF VEHICLE ACCELERATION. THE PROBLEM SEEMS TO ALWAYS HAPPEN WHILE ACCELERATING. THIS ISSUE HAS ALSO HAPPENED TO ME AT A WIDE RANGE OF SPEEDS. THIS ISSUE HAS AFFECTED ME OVER 10 TIMES, LAST TIME BEING YESTERDAY IN A SCHOOL ZONE. BOTH ISSUES HAPPEN INDEPENDANTLY OF EACH OTHER, I HAVEN'T FOUND ANY RELATION BETWEEN THE TWO. BOTH ISSUES CAUSE ME TO LOSE CONTROL OF MY VEHICLE IN DANGEROUS SITUATIONS. THE WAY THAT FCA AND MY DEALERSHIP TREAT THIS ISSUE AS IF IT ISN'T DANGEROUS IS INCREDIBLY CONCERNING. MY VEHICLE HAS BEEN IN THE SHOP FOR A MONTH NOW AND THE ONLY SOLUTION SERVICE HAS PRESENTED IS TO PUT A DATA RECORDER ON BOARD, WITH THE HOPES OF MY VEHICLE FAILING ON ME. MY RESEARCH HAS LEAD TO ONE POTENTIAL LINK. BASED ON A 2016 FCA RECALL #16V529000, INSUFFICIENT CRIMPS IN THE TRANSAXLE WIRING HARNESS CAN CAUSE THE TRANSMISSION TO RANDOMLY SHIFT TO NEUTRAL, AND CAN CAUSE THE ENGINE TO STALL WHILE DRIVING. THIS RECALL HAS BEEN PERFORMED ON MY VEHICLE AND THE ISSUES STILL PERSIST.