NHTSA Complaint #11021619 — 2014 CHEVROLET CAPTIVA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11021619
Vehicle	2014 CHEVROLET CAPTIVA
Component	UNKNOWN OR OTHER
Date of Incident	August 25, 2017
Date Filed	September 5, 2017
Mileage	19,662 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

IGNITION, WHEN DRIVING AND AFTER PARKING COULD NOT REMOVE THE KEY. NO MATTER WHAT I WAS TRYING TO DO COULD NOT REMOVE THE KEY, HAD TO DRIVE OFF AGAIN MANY TIMES AND STOP AND TRY REMOVE THE KEY. AFTER A WHILE AND THIS BEING A MAJOR SAFETY HAZARD I TURNED OVER TO HAVE IT FIXED AT SCOTT AUTO REPAIR. COST ME $689.90 AND EXPECT TO BE REFUND BY THE MANUFACTURER AS THIS IS A DEFECT SINCE HAVE ONLY 19662 MILES ON THE SPEED METER OF THE CAR

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