NHTSA Complaint #11020667 — 2015 JEEP COMPASS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11020667
Vehicle	2015 JEEP COMPASS
Component	SERVICE BRAKES
Date of Incident	April 13, 2015
Date Filed	August 30, 2017
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I PURCHED MY CAR IN 2015, AND FROM DAY ONE THERE WAS A SQUELLING SOUND COMING FROM THE WHEELS. WHEN I TOOK IT TO THE DEALLER TO BE LOOKED AT, I WAS TOLD THAT THE FRONT LEFT WHEEL WAS OUT OF LINED. I HAD THE ALINEMENT DONE, BY THE DEALER, SO THEY SAID THAT THEY ALINED THE WHEELS; BUT THE SQUELLING DID NOT STOP. A FEW MONTHS LATER I TOOK THE CAR BACK AND WAS TOLD THAT I NEEDED BRAKE SHOSES ON THE REAR, WHICH WAS REPLACED. I STILL WAS NOT HAPPY. NOW, AT 32,000 MILES I AM TOLD THAT I NEED NEW TIRIES AND A WHEELS ALINEMENT. I AM NOT A HAPPY CUSTOMER!! THERE HAS TO BE SOMETHING MORE GOING ON WITH THE WHEELS ON THIS CAR. THE WHEELS ARE STILL SQUELLING!!

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