NHTSA Complaint #11019463 — 2017 HONDA ODYSSEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11019463
Vehicle 2017 HONDA ODYSSEY
Component ENGINE
Date of Incident
Date Filed
Mileage 1,307 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

MY VERY NEW 2017 HONDA ODYSSEY (ODY EX-L 6AT) WAS 1307 MILES DRIVEN. WHEN I WAS DRIVING ON THE HIGHWAY THE CAR SUDDENLY SHOWED LOW OIL PRESSURE LIGHT AND THE ENGINE TEMPERATURE GAUGE NEEDLE WAS AT THE H MARK AND THEN SMOKY FUMES WITH SMELL OF BURNT RUBBER CAME FROM THE ENGINE HOOD. I IMMEDIATELY STOPPED THE CAR AND TOWED IT BACK TO THE DEALERSHIP. HONDA DEALERSHIP SAID IT WAS A MANUFACTURING DEFECT RELATED TO COOLANT LEAK AT THERMOSTAT HOUSING RESULTING IN BLOWN HEAD CASKET THAT CAUSED EXTENSIVE DAMAGE TO ENGINE.THE HONDA DEALERSHIP REPAIRED THE CAR UNDER FACTORY WARRANTY. MY QUESTION IS HOW CAN HONDA SELL SUCH DEFECTIVE FAMILY CARS TO THEIR CUSTOMERS AND NOW HOW CAN I TRUST THEIR WORKMANSHIP IN FIXING THIS CAR ??

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