NHTSA Complaint #11019167 — 2011 VOLKSWAGEN TIGUAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11019167
Vehicle	2011 VOLKSWAGEN TIGUAN
Component	ENGINE
Date of Incident	August 21, 2017
Date Filed	August 23, 2017
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

TIMING CHAIN TENSIONER FAILED CAUSING COMPLETE ENGINE DESTRUCTION. 67,000 MILES. VW NORTH AMERICA SAID THEY ARE AWARE OF THE COMPLAINTS AND LAWSUITS ABOUT THE TENSIONER BUT SINCE THE WARRANTY IS ONLY FOR 60,000 MILES THEY WERE NOT GOING TO COVER IT. $8,000 REPAIR BILL FROM THE DEALER.

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