NHTSA Complaint #11018942 — 2017 HARLEY-DAVIDSON FLHTCUTG

ENGINE issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11018942
Vehicle	2017 HARLEY-DAVIDSON FLHTCUTG
Component	ENGINE
Date of Incident	May 15, 2017
Date Filed	August 22, 2017
Mileage	30 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLHTCUTG (TRI-GLIDE ULTRA). WHILE DRIVING 60 MPH, THE MOTORCYCLE VIBRATED AND JERKED EXCESSIVELY, CAUSING DISCOMFORT TO THE DRIVER AND PASSENGER. THE MOTORCYCLE ALSO BECAME EXTREMELY HOT, CAUSING MINOR BURNS TO THE CONTACT'S LEG. MEDICAL ATTENTION WAS NOT REQUIRED. THE MOTORCYCLE WAS TAKEN TO WAR HORSE HARLEY-DAVIDSON (5331 N US HWY 441, OCALA, FL 34475), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE ISSUES. THE MOTORCYCLE WAS NOT REPAIRED AND THE FAILURES CONTINUED. THE MOTORCYCLE WAS TAKEN TO GATOR HARLEY-DAVIDSON (1745 U.S. HWY 441, LEESBURG, FL 34748), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AGAIN. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FAILED TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 30.

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