NHTSA Complaint #11084614 — 2017 HARLEY-DAVIDSON FLHTCUTG SERVICE BRAKES

Complaint Details

ODI Number	11084614
Vehicle	2017 HARLEY-DAVIDSON FLHTCUTG
Component	SERVICE BRAKES
Date of Incident	February 13, 2018
Date Filed	April 11, 2018
Mileage	636 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLHTCUTG. WHILE PUSHING THE MOTORCYCLE OUT OF THE GARAGE WITHOUT STARTING THE ENGINE, A SCRAPING NOISE WAS HEARD COMING FROM THE REAR RIGHT BRAKE. THE VEHICLE WAS TAKEN TO MOTOWN HARLEY-DAVIDSON (14100 TELEGRAPH RD, TAYLOR, MI 48180, (734) 947-4647) WHERE IT WAS DIAGNOSED THAT THE REAR RIGHT ROTORS WERE HEAVILY SCORED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 636. *TT CONTACT NOTICED A NOISE THAT SOUNDED LIKE WORN PADS. HARLEY-DAVIDSON CREW HEARD NOISE AND AGREED. PREMATURE BRAKE PAD AND ROTOR WORN AT 636 MILES. *TT

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