NHTSA Complaint #11151881 — 2017 HARLEY-DAVIDSON FLHTCUTG

HARLEY DAVIDSON RECALL # 0173 I HAD WENT TO THE HD DEALER WHEN I FOUND OUT ABOUT THE RECALL, I HAD THE SERVICE DEPARTMENT LOOK UP MY VIN TO VERIFY THAT IT WAS IN THE RECALL, THEY SAID IT WAS, THEY WROTE UP A SERVICE TICKET FOR THE RECALL, I WENT AND CHECKED ON THE STATUS OF THE PARTS TODAY, I WAS TOLD THAT HARLEY DAVISON WON'T LET THE DEALER ORDER THE PARTS, THEY ALSO STATED THAT THEY ONLY GOT 1 KIT, AND THAT KIT WAS FOR A NEW MOTORCYCLE IN STOCK, THEY SAID THAT THEY COULD NOT SELL THE BIKE UNTIL THE RECALL WAS DONE, SO THEY FIX THE BIKE FOR SALE, BUT THEY ARE LETTING ALL THE CUSTOMER THAT HAVE BIKES UNDER RECALL WAIT ON PARTS, SO WHEN WILL THE PARTS BE AVAILABLE, WE ARE SUPPOSED TO JUST TAKE OUR CHANCES RIDING THE MOTORCYCLES UNDER RECALL, IF THIS IS A SAFETY ISSUE, WHY ARE THE KITS NOT READILY AVAILABLE TO FIX THESE BIKES, BUT YET, THEY HAVE KITS FOR THE BIKES FOR SALE, THIS IS NOT RIGHT, WHAT CAN BE DONE TO SPEED UP THE PROCESS.