NHTSA Complaint #11018895 — 2013 FORD EXPLORER

I WAS PARKED CAME BACK TO MY CAR STARTED IT AND STARTED TO BACK UP TO PULL MY CAR OUT OF PARKING SPOT AND STEERING WHEEL WOULD NOT TURN AFTER BACKING UP AND PULLING FORWARD. A FEW SECONDS LATER A LIGHT CAME ON AND BLINKED POWER STEERING FAULT I SHUT CAR OFF AND TURNED ON AGAIN SAME THING. I LOOKED IT UP AND CAME ACROSS A RECALL FOR 2013 FORD EXPLORERS BUT BUILD DATE ONLY RUNS THROUGH FEB 2012 RECALL NUMBER 14S06 AND MY CAR WAS BUILT IN DEC 2012 SO I DON'T FALL IN THE RECALL. RESEARCHED A BIT AND THERE ARE TONS OF CONSUMERS WITH 2013 FORD EXPLORERS WITH SAME FAULT AND THEY DON'T FALL IN THE RECALL JUST LIKE ME. I'M NOT SURE HOW WE ALL GOT LEFT WHEN WE ALL HAVE THE SAME EXACT ISSUE AND PROBLEMS AS THE PEOPLE IN THE RECALL. I CALLED FORD CORPORATE AND RECEIVED A CASE NUMBER AND EVEN THOUGH ITS THE SAME ISSUES AS RECALL THEY SAY FORD CORPORATE WONT COVER IT AND IT COSTS $1600 TO REPLACE THE RACK AND PINON. VERY DISAPPOINTING THAT FORD TREATS THEIR CONSUMERS THIS WAY WHEN THERE IS A LOT OF PEOPLE COMPLAINING OF THE SAME EXACT ISSUE AND THE SAME YEAR CAR BUT CUT THE BUILD DATE OFF EARLY. THERE ARE A TON OF COMPLAINTS ON THIS SITE ALONE NOT TO MENTION CAR COMPLAINTS SITE. NHTSA SHOULD REOPEN THE CASE AND HELP OUT THE PEOPLE WITH THE SAME ISSUE. THANKFULLY I WAS IN A PARKING LOT GOING SLOW WHEN IT OCCURED CAUSE I COULD HAVE GOT INTO A TERRIBLE ACCIDENT WITH ALL THE KIDS IN THE CAR IF I WAS ON THE MAIN STREET. THIS IS A SAFETY HAZARD AND SHOULD NOT GO OVERLOOKED! AND A VERY EXPENSIVE ONE AT THAT! I WOULD HAVE NEVER PUT MYSELF AND CHILDREN IN THE JEOPARDY OF DRIVING A CAR WITH A FAULT LIKE THAT IF I KNEW FORD 2013 HAD SUCH A BIG SAFETY PROBLEM SUCH AS THIS AND I AM SHOCKED AT HOW MANY PEOPLE WERE LEFT OUT OF THE RECALL AND HAVE COMPLAINED AND NOTHING HAS BEEN DONE ABOUT IT.