NHTSA Complaint #11018704 — 2017 TOYOTA RAV4

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11018704
Vehicle	2017 TOYOTA RAV4
Component	VISIBILITY/WIPER
Date of Incident	August 11, 2017
Date Filed	August 21, 2017
Mileage	350 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH, THE WINDSHIELD DARKENED AND MADE IT DIFFICULT TO SEE THE ROAD. THE CONTACT CHECKED THE OWNERS MANUAL AND FOUND THAT THE VEHICLE WAS EQUIPPED WITH SAFETY SENSE, WHICH DARKENED THE WINDSHIELD AT NIGHT TO PROTECT THE DRIVER FROM THE GLARE OF ONCOMING HEADLIGHTS. THE MANUFACTURER AND DEALER WERE CONTACTED (PIERCEY TOYOTA IN MILPITIS, CA) WHERE THE SALES MANAGER STATED THAT IT WAS NOT A KNOWN ISSUE. THE CONTACT WAS UNABLE TO GET ASSISTANCE. THE FAILURE MILEAGE WAS 350.

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