NHTSA Complaint #11299082 — 2017 TOYOTA RAV4

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11299082
Vehicle	2017 TOYOTA RAV4
Component	VISIBILITY/WIPER
Date of Incident	January 6, 2020
Date Filed	January 13, 2020
Mileage	23,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

BOTH IN MOTION/STATIONARY. WINDSHIELD AND RT. FRONT DOOR GLASS SHOW SIGNS OF DELIMITATION AS SEEN BY LOCAL GLASS REPAIR AND TINTING COMPANIES. BOTH BELIEVE THE VISUAL IMPAIRMENT WILL BECOME WORSE AS THE POLYVINYLBUTARETE GLUE SECTIONS BECOME CONNECTED IN A GROWING "SPIDER WEB" ARRAY ACROSS THE ENTIRE GLASS. ANY SUNLIGHT AT A 30 DEGREE ANGLE TO SOUTH TRAVEL CAUSES CONFUSION AS THE PHOTONS HIT THE GLUE AND REFLECT THE LIGHT. LOCAL GLASS TECH CALLS THESE "STARS".

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