NHTSA Complaint #11016475 — 2016 THOR MOTOR COACH VEGAS STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11016475
Vehicle	2016 THOR MOTOR COACH VEGAS
Component	STRUCTURE:BODY:DOOR
Date of Incident	August 17, 2017
Date Filed	August 21, 2017
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2016 THOR VEGAS RV. THE CONTACT STATED THAT THE RV WAS TAKEN TO THE LACEY DAYS DEALER IN TAMPA, FLORIDA FOR SCHEDULED MAINTENANCE AND THE MAIN DOOR WOULD NOT OPEN. THE SERVICE TECHNICIAN HAD TO CRAWL THROUGH ONE OF THE WINDOWS TO ENTER THE RV. THE INSIDE PLATE WAS REMOVED, BUT THE DOOR COULD NOT BE OPENED. THE MECHANIC HAD TO PRY OPEN THE DOOR WITH A PRY BAR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

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