NHTSA Complaint #11004897 — 2016 THOR MOTOR COACH VEGAS VISIBILITY/WIPER

Complaint Details

ODI Number	11004897
Vehicle	2016 THOR MOTOR COACH VEGAS
Component	VISIBILITY/WIPER
Date of Incident	May 7, 2017
Date Filed	July 12, 2017
Mileage	1,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WIPERS AREN'T ALIGNED PROPERLY. DURING USE THEY BUMP INTO EACH OTHER CAUSING THEM TO LOCK UP. MULTIPLE TRIPS TO DEALER TO FIX HASN'T IMPROVED PROBLEM. DEALER SAYS IT IS A KNOWN ISSUE WITH THOR AFFECTING MULTIPLE MODELS BUT NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM, WHICH SEEMS TO BE IN THE DESIGN OF THE WIPER ARM ANGLE. HAD TO USE SHORTER WIPER BLADES THAN RECOMMENDED TO TRY AND EASE THE PROBLEM BUT THAT REDUCES VISIBILITY WHICH IS ALSO A SAFETY HAZARD. DUE TO PROBLEM AND LIMITED ADJUSTIBILITY, WIPERS DO NOT FULLY COVER THE WINDSHIELD STOPPING WITHIN THE DIRECT EYESIGHT BOTH IN FRONT OF DRIVER AS WELL AS PASSENGER.

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