NHTSA Complaint #11016253 — 2017 TOYOTA RAV4

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11016253
Vehicle	2017 TOYOTA RAV4
Component	VISIBILITY/WIPER
Date of Incident	November 21, 2016
Date Filed	August 18, 2017
Mileage	75 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY 2017 RAV4 IS NOT SAFE TO DRIVE AT NIGHT. THE CAR IS A LEASE AND WAS BRAND NEW WHEN I GOT IT. IT HAD LESS THAN 100 MILES, WHEN THIS STARTED HAPPENING. WHEN I HAVE MY HEADLIGHTS ON AT NIGHT THEY SEEM TO CAP OFF. THIS ALLOWS ME TO ONLY SEE THROUGH THE BOTTOM HALF OF MY WINDSHIELD. THE UPPER HALF GOES PITCH BLACK. IT IS EXTREMELY UNSAFE BECAUSE IT IMPAIRS MY VISION. THIS IS A REOCCURRING EVENT AND HAPPENS WHEN THE CAR IS IN MOTION. IT STARTED IN NOVEMBER OF 2016, AND I HAVE STOPPED DRIVING AT NIGHT BECAUSE OF HOW DANGEROUS IT IS.

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