NHTSA Complaint #11015910 — 2010 CHEVROLET TRAVERSE STEERING

Complaint Details

ODI Number	11015910
Vehicle	2010 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	May 18, 2014
Date Filed	August 17, 2017
Mileage	105,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

POWER STEERING FAILS WITHOUT WARNING WHEN MAKING TURNS, PARTICULARLY AT LOW SPEEDS. THEN AS QUICKLY AS IT FAILS, IT WILL RETURN AGAIN. THE CAR NOW HAS 120,000 MILES ON IT, BUT THIS ISSUE STARTED WHEN IT ONLY HAD 50,000 MILES ON IT, AND WAS JUST OUT OF WARRANTEE. 3 DIFFERENT MECHANICS INCLUDING THE DEALERSHIP AND THEY HAVE SAID THEY HAVE NO IDEA WHAT THE PROBLEM IS AS THE POWER STEERING PUMP IS WORKING PROPERLY AND THE POWER STEERING RESERVOIR IS PROPERLY FILLED. THE DEALER ACTUALLY TOLD US 'IT'S JUST TIME FOR A NEW CAR GUYS.' WE HAVE SPOKEN IN PERSON TO TWO OTHER OWNERS OF TRAVERSES AND THEY DESCRIBE THE EXACT SAME PROBLEM.

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