NHTSA Complaint #11015699 — 2012 HYUNDAI GENESIS
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11015699 |
| Vehicle | 2012 HYUNDAI GENESIS |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) IN MY VEHICLE NEEDS TO BE REPLACED PER THE HYUNDAI DEALERSHIP SERVICE DEPARTMENT, AT A COST OF $2600 ($1900 PART/$700 LABOR). THE BRAKE PEDAL PRESSES ALL THE WAY TO THE FLOOR AND DOES NOT STOP THE VEHICLE RELIABLY, NEARLY RESULTING IN ACCIDENTS ON MORE THAN ONE OCCASION. THE CAR IS NO LONGER SAFE TO DRIVE. I HAVE READ COUNTLESS COMPLAINTS IN HYUNDAI GENESIS OWNER FORUMS REGARDING THE FAILURE OF THESE HECU MODULES IN 2009-2012 MODELS, WHICH HYUNDAI HAS CLEARLY BEEN AWARE OF SINCE 2013, BUT AS FAR AS I CAN TELL, HAS DONE NOTHING TO ADEQUATELY RESOLVE. THIS IS A SERIOUS PROBLEM THAT AFFECTS THE SAFETY OF THE OWNER AND THEIR FAMILIES, AND IT SEEMS OUTRIGHT CRIMINAL THAT HYUNDAI HAS NOT BEEN FORCED TO REPLACE THESE HECU MODULES ON EVERY MODEL PRODUCED WITH THESE FAILING PARTS. NHTSA CAMPAIGN 13V489000 ADDRESSING THE INTERNAL CORROSION OF THE MODULE DUE TO DOT-3 BRAKE FLUID DOES NOT COVER MY VIN DUE TO THE MANUFACTURING MONTH IN 2012 (WHEN SUPPOSEDLY A DIFFERENT HECU BEGAN BEING USED), BUT AS MANY OTHER OWNERS HAVE COMPLAINED, THE MANUFACTURING DATES THAT HYUNDAI CLAIM THE PROBLEM AFFECTED ARE CLEARLY NOT ACCURATE. HYUNDAI WAS/IS AWARE OF THIS VERY DANGEROUS PART FAILURE AND SHOULD BE HELD ACCOUNTABLE FOR THE SAFETY OF THE VEHICLES THEY PRODUCE. I DID NOTHING BUT RAVE ABOUT THIS VEHICLE BEFORE THIS PROBLEM AND PLANNED ON BEING A GENESIS OWNER FOR LIFE ... I'M NOW DISGUSTED.
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