NHTSA Complaint #11015284 — 2007 LEXUS IS 250

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11015284
Vehicle 2007 LEXUS IS 250
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 149,963 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

ON JULY 6TH 2017 AT ABOUT 4:15 PM I WAS HEADING TO WORK. AFTER ABOUT 500 FEET. BEFORE ENTERING A THREE WAY INTERSECTION, I RELEASED THE GAS PEDAL TO STOP ACCELERATING AND CRUISE TO PREPARE TO BRAKE IN ORDER TO MAKE THE LEFT TURN. BUT SUDDENLY THE GAS PEDAL ACCELERATED BY ITSELF AND CAUSED MY CAR TO KEEP ACCELERATING STRAIGHT TOWARDS THE SIDE WALK INTERSECTING WITH MY DIRECTION. I TURNED MY WHEEL LEFT AND BRAKED HARD EVEN ACTIVATING THE ANTI BRAKING SYSTEM. I ALSO HAD TO USE THE EMERGENCY BRAKE TO ASSIST IN STOPPING THE CAR. IT TOOK ABOUT 150 FEET AFTER THE LEFT TURN BEFORE I FULLY STOPPED. EVEN AFTER STOPPING I WAS WAS NOT ABLE TO TURN OFF THE ENGINE IMMEDIATELY. I KEPT PRESSING ON THE PUSH START BUTTON FOR A FEW MINUTES BEFORE THE ENGINE FINALLY TURNED OFF. THE INCIDENT REMINDED ME ABOUT THE GAS PEDAL LOCK UP SITUATION YEARS AGO WITH TOYOTA. AFTER CALMING DOWN FROM THE FEAR AND SHAKING I TRIED TO TURN ON THE ENGINE TO SEE IF IT WOULD OPERATE NORMALLY. AFTER VERIFYING THAT EVERYTHING WAS BACK TO NORMALLY. I CAUTIOUSLY AND CAREFULLY DROVE IT BACK TO MY HOUSE. I DID NOT USE THE CAR FOR A WEEK AND THEN HAD IT TOWED TO LEXUS DEALERSHIP FOR INSPECTION. THE INSPECTION TOOK ONE WEEK. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. THEY ALSO TEST DROVE THE CAR FOR LESS THAN 10 MILES. I WAS NOT SATISFIED WITH THE ANSWER SO I CONTACTED LEXUS HEADQUARTERS AGAIN TO REQUEST A THIRD PARTY INSPECTION. THEY REFUSED BECAUSE THE CAR WAS NOT INVOLVED IN AN ACCIDENT WITH ANOTHER CAR. THEY ALSO ADVISED ME TO KEEP DRIVING THE CAR BECAUSE THEY SAID THEY PUT A LOT OF TRUST IN THEIR AUTO-MECHANICS. HOWEVER AFTER ALL THIS I STILL HAVE A LOT OF FEAR TO DRIVE THE CAR BUT I DON'T HAVE ANY OTHER CHOICE. NOW I ONLY USE THIS CAR TO GO TO WORK AND HAVE TO ALWAYS BE EXTREMELY CAUTIOUS WHEN DRIVING IT DUE TO FEAR OF THIS INCIDENT REPEATING ITSELF.

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