NHTSA Complaint #11015200 — 2014 JEEP CHEROKEE

PURCHASED USED WITH 36,000 MI. ON 20TH DAY OF OWNERSHIP, EXPERIENCED THE FEELING OF BEING HIT FROM BEHIND WHILE APPROACHING DRIVEWAY AT LOW SPEED. THAT EVENING FELT SAME "REAR-ENDED" FEELING WHILE SITTING STILL IN DRIVE-THRU. THE CAR LURCHED FORWARD SO SUDDENLY THAT HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, WE WOULD HAVE HIT VEHICLE IN FRONT OF US. SIMULTANEOUS TO "LURCH" FORWARD, THE CAR DIED LIKE THE FEELING OF "POPPING CLUTCH ON MANUAL TRANSMISSION". DROVE HOME AND ENGINE DIED AGAIN AT ABOUT 5 MPH AFTER RIGHT TURN. RESTARTED & CONTINUED ONTO STREET AND INTO DRIVEWAY. NEXT MORNING ON MY WAY TO WORK, IT FELT LIKE IT WANTED TO DIE AND WAS STRUGGLING WITH GEARS. I PULLED INTO MY PARKING PLACE AND MY BOSS HAPPENED TO BE STANDING THERE NEXT TO HIS CAR. AS HE STOOD NEXT TO THE CAR WHILE I WAS IN IT, IT LURCHED FORWARD AGAIN AND DIED. NEEDLESS TO SAY HE WAS STARTLED, AND AGAIN, HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, I COULD HAVE HIT HIM AS WELL AS THE BRICK WALL IN FRONT OF THE CAR. SO I STARTED THE CAR AGAIN AND IT DIED AGAIN WHILE IN "P". NOT COOL, HEADED TO SERVICE DEPARTMENT. I STARTED IT AGAIN, AND AS I STARTED TO PULL OUT OF THE DRIVEWAY ONTO A VERY BUSY STREET, THE CAR HESITATED (WHAT SEEMED LIKE A COUPLE OF SECONDS) BEFORE IT WOULD CROSS THE 2 LANES OF ONCOMING TRAFFIC GOING 40-50 MPH. UM, YEAH. SCARY. A MILE OR SO DOWN THE ROAD, IT DECIDED TO SHUT DOWN AGAIN, THIS TIME IN THE MIDDLE OF A 3-LANE ROAD GOING ABOUT 30 MPH AND I WAS ALMOST REAR-ENDED! I RESTARTED AND PROCEEDED TO SERVICE DEPARTMENT - NO DIAGNOSIS THERE AFTER THEM KEEPING THE CAR FOR 4 DAYS. THEY SENT TO JEEP DEALER, WHERE IT STILL SITS TODAY, WAITING FOR IT TO ACT-UP AND GET A DIAGNOSIS SO IT CAN BE "FIXED". JEEP HAS HAD IT 15 DAYS AND STILL NO ANSWERS. I HAD THE CAR 20 DAYS, AND THE DEALER(S) HAVE HAD IT A TOTAL OF 18. THIS CAR IS A TRAGEDY WAITING TO HAPPEN....