NHTSA Complaint #11015132 — 2011 MAZDA CX-7 SUSPENSION

Complaint Details

ODI Number	11015132
Vehicle	2011 MAZDA CX-7
Component	SUSPENSION
Date of Incident	August 11, 2016
Date Filed	August 14, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BURDICK MAZDA AT (315) 455-7051 LOCATED AT 5885 CIR DR E #350, CICERO, NY 13039 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT). ...UPDATED 10/23/17 *BF UPDATED 10/27/17*JS

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