NHTSA Complaint #11015108 — 2004 MERCURY MONTEREY

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11015108
Vehicle	2004 MERCURY MONTEREY
Component	UNKNOWN OR OTHER
Date of Incident	August 13, 2017
Date Filed	August 14, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS DRIVING DOWN THE ROAD WITH MY CHILDREN AND MY FRIENDS WHEN THE VEHICLE STARTED SMOKING AND CAUGHT FIRE I WAS HAVING A TRANSMISSION PROBLEM AND I WAS TOLD IT WAS A FACTORY RECALL THEREFORE I'M CONTACTING YOU BECAUSE I LIVED IN MY VAN EVERYTHING I OWNED WAS IN THERE PERSONALLY AND I HAD LIABILITY ON MY VEHICLE BECAUSE I'M HOMELESS AND NOW I NEED HELP THE VAN IS COMPLETELY DESTROYED ALONG WITH EVERYTHING INSIDE DOWN A BACK-ROAD WE WERE LUCKY TO GET OUT ALIVE LUCKILY THERE WAS NO FATALITY..UPDATED 08/23/17 *BF *CN

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