NHTSA Complaint #10372739 — 2004 MERCURY MONTEREY

I WAS ON MY WAY HOME AFTER PICKING UP MY 2 GRANDDAUGHTERS AND MY CAR JUST LOST ALL MOVEMENT. THE MOTOR WAS RUNNING BUT WHEN I TRIED TO ACCELERATE IT WOULD NOT MOVE FORWARD. I WAS ABLE TO COAST TO THE BOTTOM OF THE HILL, WERE LUCKY THERE WAS A TURNOFF LANE. I CALLED FOR ASSISTANCE AND THEN HAD TO BE TOWED. THE GIRLS WERE SCARED TO DEATH, I GUESS JUST KNOWING THAT WE WEREN'T ABLE TO GO, IT WAS DARK AND WE WERE ON A BUSY HIGHWAY. THE MECHANIC HAS INFORMED ME THAT IT IS THE TRANSMISSION. MY CAR IS A 2004 MERCURY MONTEREY, ONLY 77,650 MILES. IT HAS NEVER GIVEN ME ANY TROUBLE. THIS HAS BEEN QUITE AN INCONVENIENCE, ESPECIALLY SINCE I WORK EVERYDAY AND IT IS GOING TO BE QUITE AN EXPENSE TO REPLACE, LAST QUOTE WAS 2600.00, WHICH IS NOT EASY TO COME BY GIVEN THE ECONOMY. AFTER READING OVER 100 COMPLAINTS FROM OTHERS SHARING THE SAME EXPERIENCE, I FEEL THIS IS DEFINITELY SOMETHING THAT NEEDS TO BE INVESTIGATED. I GUESS WE WERE LUCKY THAT AN ACCIDENT DID NOT OCCUR, GIVEN THE CIRCUMSTANCES UNDER WHICH THIS HAPPENED.