NHTSA Complaint #11014807 — 2017 LEXUS RX350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11014807
Vehicle	2017 LEXUS RX350
Component	ENGINE
Date of Incident	August 9, 2017
Date Filed	August 12, 2017
Mileage	7,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN ACCELERATING HEAR A LOUD GROANING NOISE AND FEEL A HESITATION IN THE GAS ACCELERATOR PEDAL. HAVE BROUGHT TO THE DEALER 3 TIMES, AS IT SEEMS TO BE GETTING WORSE. DEALER ACKNOWLEDGES THEIR IS AN ISSUE, BUT SAYS WILL NOT FIX BECAUSE THEIR IS NO RECALL. THEY SAID WILL NOTIFY US IF/WHEN LEXUS HAS A REMEDY. APPARENTLY THIS IS HAPPENING ON 2016 & 2017 MODELS. I AM WORRIED THAT MY CAR IS JUST GOING TO LOSE POWER WHEN ACCELERATING AS IT SEEMS TO BE GETTING WORSE AND LOUDER GROANING NOISE. THIS HAPPENS FIRST THING IN THE MORNING WHEN THE CAR IS COLD AND ACCELERATING BETWEEN 0 TO 20 MPH.

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