NHTSA Complaint #11438622 — 2017 LEXUS RX350

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number 11438622
Vehicle 2017 LEXUS RX350
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage 19,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2017 Lexus RX-350. The contact stated that while driving at an undisclosed speed, a strong chemical odor was detected coming from the cabin filter. The contact experienced severe headaches and a numbing, sour tongue sensation after the failure. The contact had replaced over 12 cabin filters and had the vehicle detailed where the interior cabin was shampooed and cleaned however, the failure recurred. The dealer was made aware of the failure but informed the contact that the vehicle was tampered with and to go through his insurance company for the repair costs. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.

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