NHTSA Complaint #11014124 — 2013 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11014124
Vehicle	2013 FORD EDGE
Component	ENGINE
Date of Incident	August 4, 2017
Date Filed	August 10, 2017
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

ON SEVERAL OCCASIONS VEHICLE FAILS TO START. WHEN ATTEMPTING TO START ENGINE IT WILL TURN OVER BUT NOT FIRE. TURNING SWITCH OFF THEN ATTEMPTING TO START ENGINE AGAIN USUALLY RESULTS IN THE ENGINE STARTING. WHEN THIS HAPPENS IT DOES NOT MATTER IF THE ENGINE IS HOT OR COLD, BRAND OF GAS USED OR LENGTH OF TIME OR MILES DRIVEN. THIS HAS OCCURRED SEVERAL TIMES OVER THE LAST 6 MONTHS. VEHICLE HAS BEEN TAKEN TO DEALERSHIP SERVICE DEPARTMENT TWICE. THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM.

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