NHTSA Complaint #11013850 — 2014 FORD FUSION

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11013850
Vehicle	2014 FORD FUSION
Component	WHEELS
Date of Incident	August 7, 2017
Date Filed	August 9, 2017
Mileage	88,812 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

SWOLLEN LUG NUTS SECURING THE WHEEL(S) TO THE VEHICLE. WHILE EXPERIENCING A FLAT TIRE I HAD TWO ROAD SERVICE CALLS COME TO REMOVE THE FLAT TIRE WITH MY SPARE WITHOUT SUCCESS AS THEIR LUG WRENCHES COULD NOT REMOVE ANY INCLUDING ALL TWENTY WHEEL LUG NUTS. I HAD TO HAVE CAR TOWED TO FORD DEALERSHIP WHERE I WAS INFORMED THAT THIS IS A COMMON OCCURRENCE WITH FUSION LUG NUTS. DOING AN INTERNET WEB SEARCH, I FOUND THAT THIS INDEED IS A UNKNOWN COMMON PROBLEM!

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