NHTSA Complaint #11013405 — 2014 CHRYSLER 200 STEERING

Complaint Details

ODI Number	11013405
Vehicle	2014 CHRYSLER 200
Component	STEERING
Date of Incident	August 5, 2017
Date Filed	August 7, 2017
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO THE ELKGROVE DODGE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS REPAIRED, BUT THE CONTACT WAS UNSURE OF THE EXACT REPAIR. RECENTLY, WHILE DRIVING, THE VEHICLE SUDDENLY STALLED. THE CONTACT FOUND THAT THE STALLING WAS DUE TO THE BATTERY FAILING. THE CONTACT HAD THE BATTERY RECHARGED AND RETURNED THE VEHICLE TO THE DEALER WHO REPLACED THE BATTERY. SHORTLY AFTER THE SECOND REPAIR, THE POWER STEERING AND BATTERY SUDDENLY FAILED. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED A THIRD TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED SEVERAL CASES REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

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