NHTSA Complaint #11012790 — 2005 DODGE RAM 1500

TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE REAR END LOCKED UP AND THE VEHICLE LOST POWER. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE GEAR OIL WAS LEAKING, AND THE BEARINGS WERE FRACTURED AND FELL APART. THE VEHICLE WAS TOWED TO THE DEALER (RICK HENDRICK DODGE CHRYSLER JEEP RAM LOCATED AT 1468 SAVANNAH HWY, CHARLESTON, SC 29407; (843) 352-6931) WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT, REAR AXLE ASSEMBLY, DIFFERENTIAL FLUID, LUBRICATION, AND THE RT SEALER NEEDED TO BE REPLACED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE CONTACT HAD TO PAY $3,874 FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-334-9200 AND 866-220-6765 AND STATED THAT THEY NEEDED THE INVOICE AND THE ACTUAL STATEMENT THAT WAS PAID FOR THE REPAIR IN ORDER TO PROVIDE REIMBURSEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,238.