NHTSA Complaint #11012575 — 2010 CHEVROLET EQUINOX

LET ME START OFF BY SAYING THAT I AM ONE OF MANY HAVING THE SAME TROUBLE WITH MY 2010 CHEVY EQUINOX. ON JAN. 21, 2015 I WAS HIT BY A YOUNG DRIVER TOTALING MY 2002 S10 CREW CAB. I FEEL THIS TRUCK SAVED MY LIFE. IN NEED OF A SAFE VEHICLE I FOUND MYSELF AT BOWMAN CHEVROLET PURCHASING A CERTIFIED 2010 CHEVY EQUINOX WITH LESS THAN 41000 MILES. AT THAT TIME I RECEIVED 24 MONTHS OF OIL CHANGES/ROUTINE MAINTENANCE PLUS ROAD SIDE ASSISTANCE AND BUMPER TO BUMPER FOR 12MONTHS. THIS VEHICLE SEEMED GREAT TILL MY FIRST OIL CHANGE AND MAINTENANCE. IN LESS THAN 3 MONTHS I TOOK IT IN FOR SERVICE THEY SAID IT COULDN'T BE SERVICED. I APPARENTLY BOUGHT A CANADIAN VEHICLE. CALLED BOWMAN ABOUT THE ISSUE AND WAS TOLD TO BRING IT BACK TO THEM ( OVER AN HR FROM HOME) AT THIS TIME I MENTIONED A FEW THINGS I FELT WERE ISSUES (MY CAR WOULD RUN ON AFTER SHUT OFF, WOULD ROLL BACKWARDS IN DRIVE AND SHIFTING WOULD PAUSE BETWEEN GEARS). ABOUT A MONTH LATER I GOT MY CAR BACK, NEW DASHBOARD WITH A FEW SCRATCHES AND A GOOD CHIP IN THE WINDSHIELD. WASN'T HAPPY BUT THEY SAID ALL WAS GOOD. UNTIL THE NEXT TIME I HAD TO TAKE IT IN, STILL HAVING RUN ONS WHEN I SHUT OFF THE CAR AND SHIFTING PROBLEMS ALONG WITH A FEW MINOR THINGS( I WAS TOLD WAS NOT COVERED BUT SHOULD HAVE BEEN STILL UNDER WHAT I WAS PROMISED BY THE 12 MONTHS BUMPER TO BUMPER) OVER THE NEXT 21 MONTHS OF MY WARRANTIES I CONTINUED TO HAVE MANY ISSUES WITH MY CAR. NEVER FULLY FIXED EACH TIME I TOOK IT IN AND BEING TOLD MANY TIMES THEY WONT DO THE RECALLS BECAUSE ITS ON A CANADIAN CAR NOT MY NOW AMERICAN CAR. ON JULY 13, 2017 DRIVING ON 96 IN CONSTRUCTION AND RUSH HR TRAFFIC WITH MY GRANDSON THE TRANSMISSION WAS LOSING GEARS AT ONE POINT THE CAR STOPPED ABRUPTLY. WE BARELY MADE IT HOME! DROVE IT TO DEALER NEXT MORNING ONLY HAD 1ST GEAR. APPARENTLY THIS IS A KNOWN PROBLEM. HELP US ALL!