NHTSA Complaint #11012267 — 2013 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11012267
Vehicle 2013 FORD FOCUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 32,900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

HORN BEGAN INTERMITTENTLY FAILING, WHEN DOUBLE LOCKING THE CAR THE HORN CHIRP WOULD EITHER NOT SOUND OR WOULD SOUND BUT QUIETLY AS IF IT WAS DYING. THE SAME THING OCCURRED WHEN TRYING TO ENGAGE THE HORN BY DEPRESSING THE CENTER OF THE STEERING WHEEL. SOMETIMES IT WORKED OTHERS IT DIDN'T AND SOMETIMES IT SOUNDED FAINT AND CUT OFF EARLY. AFTER ABOUT A MONTH THE HORN STOPPED WORKING ENTIRELY. WHEN TRYING TO ENGAGE THE HORN FROM THE STEERING WHEEL I HEAR A CLICK LIKE A MICRO SWITCH ENGAGING BUT NO SOUND. MY HORN WILL NOT SOUND WHETHER I AM PARKED AND STATIONARY OR WHILE DRIVING ON THE FREEWAY OR CITY STREETS, ALL I HEAR IT THE SOUND OF A MICRO SWITCH CLICK. I AM CURRENTLY AT THE FORD DEALERSHIP AND THE LITTLE METAL CONNECTORS FOR THE HORN ARE CORRODED AND AFTER CLEANING THEM OFF THE HORN WORKS FINE AGAIN. DUE TO THE LOCATION OF THE HORN I HAVE TO PAY QUITE A BIT FOR THIS AND DISCOVERED IT IS A KNOWN AND COMMON PROBLEM.

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