NHTSA Complaint #11012055 — 2011 MAZDA CX-7 SUSPENSION

Complaint Details

ODI Number	11012055
Vehicle	2011 MAZDA CX-7
Component	SUSPENSION
Date of Incident	August 1, 2017
Date Filed	August 1, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AT HERITAGE MAZDA BEL AIR 710 BELAIR RD, BEL AIR, MD 21014 (877) 399-3075 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO MENTIONED THAT THE DEALER INFORMED HER TO MAKE AN APPOINTMENT TO HAVE THE VEHICLE INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS WERE NOT AVAILABLE.

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