NHTSA Complaint #11012034 — 2013 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11012034
Vehicle 2013 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage 84,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

I WAS DRIVING ON THE HIGHWAY WITH CRUISE SET A 70 MPH. I FELT THE CAR JERK AND LOOKED DOWN TO SEE THE ORANGE WRENCH IN THE CONTROL PANEL. THE VEHICLE IMMEDIATELY LOST POWER AND ACCELERATION. I WAS ABLE TO MOVE TO THE SHOULDER/COASTING TO GET OFF A VERY LARGE BRIDGE. DURING THIS PROCESS I ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL AND TRY TO RESTART IT AND IT WOULD NOT. ONCE I GOT THE VEHICLE TO THE SHOULDER, I PLACED IT IN PARK AND TURNED IT COMPLETELY OFF. AFTER A MINUTE OR TWO I ATTEMPTED TO RESTART THE VEHICLE. IT STARTED FINE AND RAN FINE THE REST OF THE WAY TO MY EXIT...WHICH WAS ABOUT 37 MILES. (I DID NOT USE THE CRUISE AGAIN) I IMMEDIATELY TOOK IT TO O'REILLYS FOR THEM TO CHECK THE CODE AND THERE WAS NOT ANYTHING ACTIVE OR INACTIVE. THE ALSO CHECKED MY BATTERY, ALTERNATOR AND STARTER AND FOUND THOSE TO BE IN PERFECT CONDITION. I'VE ONLY OWNED THE CAR 30 DAYS SO I WILL BE CONTACTING THE DEALERSHIP.

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