NHTSA Complaint #11010739 — 2012 MERCEDES-BENZ E350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11010739
Vehicle	2012 MERCEDES-BENZ E350
Component	ENGINE
Date of Incident	July 26, 2017
Date Filed	July 26, 2017
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

2012 E350 COUPE. CAR WAS MAKING AN ODD "CLUNKING" NOISE WHEN STARTED, BUT WOULD FADE OR IDLE OUT AFTER A COUPLE OF SECONDS. TOOK IT INTO MB SERVICE TODAY AND WAS JUST INFORMED THAT MY CAR HAS A CAMSHAFT PROBLEM AND IT'S WEARING ON THE RIGHT CYLINDER HEAD. SERVICE REP SAYS THEY HAVE SEEN SEVERAL CARS COME IN WITH THE SAME ISSUE. REPAIRS COST $9,000! SEEMS LIKE AN ENGINEERING/MECHANICAL DEFECT AS I WAS TOLD THERE WAS NOTHING I COULD HAVE DONE TO PREVENT THIS ISSUE.

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