NHTSA Complaint #11006430 — 2011 BMW 328I

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START AND WAS STRANDED ON THE CENTER SHOULDER. THE VEHICLE WAS TOWED TO THE ONTARIO BMW DEALER (LOCATED ON AUTO CENTER DR IN ONTARIO, CA) WHERE IT WAS DIAGNOSED THAT THE VANOS BOLT UNDER THE VALVE ON THE CAMSHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED DUE TO THE REPAIR FEES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER ALSO STATED THAT THERE WAS AN EXTENDED WARRANTY FOR TEN YEARS AND THEY WOULD NEED TO CONTACT THE SERVICE MANAGER AT THE LOCAL DEALER TO VERIFY COVERAGE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 08/30/17*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *JS