NHTSA Complaint #11006386 — 2012 DODGE CHARGER

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 55 MPH, ALL THE WARNING SENSORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS BARELY ABLE TO MOVE OFF THE HIGHWAY. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER (KAYSER CHRYSLER CENTER OF WATERTOWN, 105 HIGHWAY 16 FRONTAGE RD, WATERTOWN, WI, 53904) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). BECAUSE THE VEHICLE HAD AN 180 AMP ALTERNATOR INSTEAD OF THE 160 AMP ALTERNATOR INCLUDED IN THE RECALL, THE MANUFACTURER STATED THAT THE RECALL REPAIR WOULD NOT BE COVERED AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.