NHTSA Complaint #11156636 — 2012 DODGE CHARGER

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11156636
Vehicle	2012 DODGE CHARGER
Component	ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Date of Incident	December 29, 2016
Date Filed	December 6, 2018
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE ALTERNATOR WAS FAULTY AND WAS REPAIRED BY A LOCAL MECHANIC; HOWEVER, THE ALTERNATOR FAILED AGAIN WHILE DRIVING. THE CONTACT STATED THAT UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND HAD IT TOWED TO SUNLAND PARK DODGE (950 CROCKETT ST, EL PASO, TX 79922, (915) 228-2005) FOR REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE ALTERNATOR. ACCORDING TO THE CONTACT, THE DEALER INSTALLED A RECALLED ALTERNATOR INSTEAD OF A NEW ONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 117,000. *TT*JB

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