NHTSA Complaint #11006251 — 2011 FORD F-150

TL* THE CONTACT OWNS A 2011 FORD F-150. ON SEVERAL OCCASIONS, THE LIGHTS ON THE INSTRUMENT PANEL RANDOMLY ILLUMINATED OFF AND ON. THE DOORS MADE A DINGING NOISE; HOWEVER, NONE OF THEM WERE AJAR. IN ADDITION, THE PARKING BRAKE INDICATOR RANDOMLY ILLUMINATED. THE CONTACT ALSO STATED THAT THE DOORS FAILED TO LOCK FROM THE INSIDE AND THE CONTACT HAD TO USE THE KEY TO MANUALLY LOCK THE DOORS FROM THE OUTSIDE. ON ANOTHER OCCASION, THE VEHICLE WOULD NOT START. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED AT A BATTERY SHOP WHERE IT WAS DETERMINED THAT THE FAULTY BODY CONTROL MODULE DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO JEFF FORD OF PULLMAN (2590 S GRAND AVE, PULLMAN, WA 99163, (509) 334-6000) WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.