NHTSA Complaint #11006131 — 2013 BMW X3

TL* THE CONTACT OWNS A 2013 BMW X3. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW OIL PRESSURE AND DRIVE TRAIN MALFUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE LOST POWER AND THEN STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO THE BILL JACOBS BMW DEALER (LOCATED AT 2495 AURORA AVE, NAPERVILLE, IL 60540). THE DEALER DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE OIL, CAUSING IT NOT TO HAVE COMPRESSION. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD PAY HALF OF THE REPAIR FEES. THE CONTACT WOULD BE RESPONSIBLE FOR THE OTHER HALF. THE APPROXIMATE FAILURE MILEAGE WAS 30,300.